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What is the maximum number of people allowed in the villa?

The villa holds 10 people in 5 bedrooms comfortably, there is one spare fold down bed in the living room (suitable for a further two persons) plus a baby in the cot/crib supplied.

Are smoking or pets allowed?

For the comfort and safety of all guests, smoking is strictly prohibited within the villa which is fitted with smoke detectors which are linked to our security company. No pets are allowed.

How far away are the main attractions?

The villa is only 10 minutes from Walt Disney World. Sea World is 15 minutes away and Universal 25 minutes. This is one of the major reasons this is such a sought after area. After a long day at the Parks you can get the children home and into bed in a matter of minutes!

Which direction does the pool face?

The villa has an idealistic south westerly facing pool for all day sunshine. No need to keep moving those loungers around to catch the sun.

Does the pool back on to other properties/walls etc.?

Unlike some villas which back on to walls or other properties, the villa has idealistic unrestricted views over a lake and conservation woodland area (guaranteeing privacy).

How do we locate/enter the property?

Directions and keypad entry code will be sent to you 2-3 weeks before arrival.

Will we have to bring bed linen/towels etc.?

The villa is fully equipped for all your likely holiday requirements. Bed linen, towels and pool towels are provided. A small initial supply of washing powder/dish washer powder/toilet rolls etc. are provided which you will have to top-up as required.

Do you have any facilities for small children?

The villa is well equipped for small children. The villa comes complete with a cot, highchair, buggy/stroller as well as having safety alarms fitted on the patio doors to prevent children venturing out to the pool un-detected.

What entertainment is provided?

For young children there are a selection of toys, games, Playstation 2's and videos. For the adults there is a HDTV Home Cinema with a good selection of DVD's and CD's

Is the pool heated?

The pool can be heated (by agreement) for additional cost as indicated on the booking form. We would recommend pool heat from October through to May. The pool is heated to the maximum temperature allowed under Florida law (85).

Are there stores near by?

The villa is minutes from a 24 hour supermarket. The Premium Outlet Mall is only 10 minutes away and houses many designer label stores (including: Nike, Timberland, Adidas, Versace, Armani etc etc.). In addition there are a wide variety of stores on Highway 192.

Are there any restaurants nearby?

There is a wealth of restaurants on Highway 192 which is only 5 minutes away including: Outback Steakhouse, McDonalds, Chic Filet, Taco Bell, Red Lobster, TGI's, Dennys along with Chinese, Italian etc, many of whom will deliver. On highway 192 there are many others including themed restaurants.

Are there any medical services nearby?

Hopefully you will not need this, but for peace of mind there is a walk in medical centre at the Formosa Shopping Centre 10 minutes away which is beside a 24 hr drug store.

What services are provided??

The house is professionally cleaned prior to your arrival and the pool and garden are tended to weekly.

Who do we contact for questions/emergencies?

We have employed a professional (24 hour/7 days a week) management company to look after your every need.

Do we pay extra for any of the equipment in the villa?

Absolutely not! We offer a computer with 24 hour free internet access, and a range of baby equipment (such as high chair/cot and baby monitors) ... all of which are included in the price of the villa.

How do we book?

Completing the on-line booking form is the most convenient way but you can also email/phone or write if you prefer

What if your villa is not available or I require additional accommodation?

We have access to similar quality housing within the Cumbrian Lakes area and will happily direct you to the owners.

Still got questions?

Please contact us we will try our best to help you.

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